Payment & Insurance
Clear, upfront information about insurance coverage, self-pay rates, and payment options—so you can focus on your care, not the fine print.
Insurance
At True Self Mental Health, we strive to make accessing care as straightforward as possible. Below is how we approach insurance and private pay across New Hampshire and Massachusetts:
Accepted Insurances (New Hampshire): Anthem Blue Cross and Blue Shield NH, Aetna, Cigna, Humana, Quest Behavioral Health, Carelon Behavioral Health, Blue Cross Blue Shield of Massachusetts (Virtual Network), Independence Blue Cross Pennsylvania (Virtual National Network), Horizon Blue Cross and Blue Shield of New Jersey (Virtual Network), Oxford (Optum), UnitedHealthcare (Optum), Oscar (Optum), Point32 Healthcare.
Accepted Insurances (Massachusetts): Cigna, Carelon Behavioral Health, Aetna, Quest Behavioral Health, Blue Cross Blue Shield of Massachusetts*, Harvard Pilgrim Heathcare*, Point32 Healthcare*, United Healthcare (Optum)*, Oscar (Optum)*, Oxford (Optum)*, Blue Cross and Blue Shield of Rhode Island*, Independence Blue Cross Pennsylvania (Virtual National Network)*, Horizon Blue Cross and Blue Shield of New Jersey (Virtual Network) *. (*= "in process" - see below).
Some of our insurance partnerships are currently in process. That means we are in the final stages of credentialing with those insurers and expect to be full accepted in the near future. If your plan is marked "in process," reach out to use and we can help verify whether your coverage might be accepted soon or whether an interim arrangement may work.
Private Pay (Self-Pay)
If your insurance is not listed or is still in process, don't worry- we offer private pay (self-pay) options. For clients without in-network coverage, this route offers flexibility, privacy, and control over your care. You may also be eligible for partial reimbursement through your insurance via a superbill (clients can submit this to their insurer for out-of-network benefits). While we can't guarantee reimbursement, many clients receive at least partial coverage.
We aim to be transparent, responsive, and supportive. If you're unsure whether your insurance plan is accepted, please contact us and we'll help you clarify.
